Gallabox

What is Gallabox?

Gallabox is an omnichannel AI agent platform built around WhatsApp, designed to help businesses capture, qualify, and convert leads through automated conversations. Alongside WhatsApp it covers Instagram, voice, and web chat, but its core workflow is WhatsApp-first: click-to-WhatsApp ads, QR codes, and website widgets feed conversations into AI chatbots that qualify prospects, book appointments, and hand warm leads to a shared team inbox. It sits in the marketing and broadcasting category of WhatsApp tools, competing with conversation-automation platforms that layer campaigns, chatbots, and CRM sync on top of the official WhatsApp Business API. Gallabox is aimed primarily at sales-led SMBs and mid-market teams in industries such as real estate, healthcare, education, travel, and financial services, where leads arrive through ads and need fast, structured follow-up rather than a generic support inbox.

Key capabilities

• Lead capture across entry points — click-to-WhatsApp ads, QR codes, links, and web widgets funnel prospects directly into WhatsApp conversations.
• AI qualification and scoring — chatbots and voice agents ask qualifying questions, score intent, and route hot leads to humans.
• Broadcast campaigns and drips — segmented broadcast messaging and drip sequences for nurture and re-engagement of inactive leads.
• Appointment booking — calendar integration with automated confirmations, useful for clinics, consultants, and property viewings.
• Payments inside WhatsApp — payment links can be sent and tracked within the conversation flow.
• Shared team inbox and integrations — collaboration features plus 30+ integrations including Zoho CRM, HubSpot, LeadSquared, Pipedrive, Shopify, Razorpay, Calendly, and Zapier.

Who Gallabox fits best

Gallabox suits businesses that generate leads through paid social and need every enquiry answered instantly. Real estate agencies, edtech admission teams, and healthcare providers are its typical profile: high enquiry volume, appointment-driven sales, and a need to separate tyre-kickers from buyers before a human gets involved.

It also fits teams already running a CRM like Zoho or LeadSquared who want WhatsApp conversations synced into their existing pipeline rather than living in a separate silo. If your priority is pure customer support ticketing rather than lead conversion, a support-focused platform from our customer support tools category may be a closer match.

Limitations to check before committing

• Sales-first design — the product is oriented around lead capture and campaigns; teams needing deep helpdesk features (SLAs, ticket hierarchies) may find it lighter than dedicated support suites.
• Official API dependency — you'll need WhatsApp Business API approval and template pre-approval for outbound campaigns, which adds setup steps.
• Meta conversation fees apply — platform subscription costs come on top of Meta's per-conversation charges, so total cost scales with volume.
• Strongest in WhatsApp-heavy markets — the feature set assumes WhatsApp is your customers' primary channel; value is lower where email or SMS dominates.

How Gallabox pricing works

Gallabox offers a free trial, with paid access structured around subscription plans plus WhatsApp's conversation-based charges from Meta. Enterprise options exist for larger teams. Because messaging costs depend on campaign volume and conversation categories, budget for both the platform fee and per-conversation costs. For alternatives at different price points, see our guide to the best WhatsApp broadcast tools.